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Web Sales
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East
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West
Operational
TM Desktop Database Access
Operational
East
Operational
West
Operational
Downloads Content Delivery Network (CDN)
Operational
mailgun SMTP
Operational
mailgun Outbound Delivery
Operational
Operational
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No downtime recorded on this day.
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had a major outage.
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Scheduled Maintenance
Change West Public IP
Sep 23, 2024 22:00 - Sep 24, 2024 02:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 05, 2024 - 14:46 MDT
Sep 05, 2024 - 14:46 MDT
Scheduled -
Due to circumstances beyond our control we must switch over the public West data centre IP from 66.119.165.121/29 to 72.15.144.74/29. This change only affects clients running out of the west data centre.
We will be updating all of our DNS records to have low TTLs, so that outages are limited. However all clients connected at 10 PM MT will be disconnected while the switchover takes place.
If there are any outgoing firewall rules from your site, you will need to update those as soon as possible to include the new 72.15.144.74/29 subnet. Failure to do so will likely prevent access to TM Desktop.
Sep 05, 2024 - 14:36 MDT
We will be updating all of our DNS records to have low TTLs, so that outages are limited. However all clients connected at 10 PM MT will be disconnected while the switchover takes place.
If there are any outgoing firewall rules from your site, you will need to update those as soon as possible to include the new 72.15.144.74/29 subnet. Failure to do so will likely prevent access to TM Desktop.
Sep 05, 2024 - 14:36 MDT