Resolved -
This incident has been resolved.
Jul 22, 14:10 MDT
Monitoring -
All web sales sites have been restored
Jul 22, 14:03 MDT
Update -
Web sales are being gradually restored now
Jul 22, 13:40 MDT
Update -
Desktop database access has been restored. Continuuing work to restore web sales access
Jul 22, 13:24 MDT
Identified -
A hardware failure has resulted in a service outage for both desktop and web access. Our team is working around the issue now.
Jul 22, 13:21 MDT
Investigating -
We've received alerts indicating that some services may not be functioning in correctly in the West data centre.
Jul 22, 13:17 MDT