All Systems Operational
Web Sales Operational
90 days ago
99.88 % uptime
Today
East Operational
90 days ago
99.79 % uptime
Today
West Operational
90 days ago
99.96 % uptime
Today
TM Desktop Database Access Operational
90 days ago
99.98 % uptime
Today
East Operational
90 days ago
99.96 % uptime
Today
West Operational
90 days ago
100.0 % uptime
Today
Downloads Content Delivery Network (CDN) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2022

No incidents reported today.

May 28, 2022

No incidents reported.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - The data centre provider has now acknowledged that the issue is fully resolved. A Postmortem will be attached to this incident, once we're provided with the Reason for Outage from our data centre provider.
May 19, 17:33 MDT
Update - We've been informed that 3 data centres, including ours, were affected in the Montréal area. Our provider will be creating a detailed RFO (Reason for Outage) once the incident has been fully resolved. That RFO will be posted here, once it's made available to us.
May 19, 16:32 MDT
Monitoring - Network connection has been restored. Continuing to watch.
May 19, 16:18 MDT
Update - We are continuing to monitor the issue. The network remains inaccessible.
May 19, 16:16 MDT
Identified - We are continuing to monitor the issue, while our data centre provider works on their network connection.
May 19, 15:58 MDT
Update - We've been advised from the data centre provider on the network provider.

"Please be advised that we are currently experiencing a network outage at our location
Our senior resources are working to resolve this as soon as possible.
We will provide an update as soon as possible."

May 19, 15:47 MDT
Update - We are continuing to investigate this issue.
May 19, 15:45 MDT
Investigating - We are currently experiencing a network outage at the east data centre. We're working with the data centre provider to determine what the source of the issue is.
May 19, 15:31 MDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.