The issue shows no signs of recurring. We will update the postmortem when we hear back from our upstream provider.
Posted Dec 22, 2023 - 20:36 MST
Monitoring
Network performance has returned to expected levels. We are communicating with our upstream network provider to give us an explanation of the slowdown, and to assure us of a resolution.
Posted Dec 22, 2023 - 15:36 MST
Investigating
We're looking into reports of slow/intermittent network performance in our east data centre
Posted Dec 22, 2023 - 15:32 MST
This incident affected: Web Sales (East) and TM Desktop Database Access (East).